Surface Pro Refinishing

We warrant that:

• •The coating will remain adhered to the tub surface.
• •The finish will not peel, bubble, or crack due to workmanship or material failure.
• •Touch-up or repair, if needed and covered, will be performed at no labor cost to the customer.

This warranty does not cover damage or failure caused by:

• •Abrasive cleaners (Comet, Ajax, Bar Keepers Friend, Soft Scrub, Magic Eraser, etc.)
• •Harsh chemicals (bleach, acids, acetone, paint thinner, drain cleaners, etc.)
• •Suction-cup mats or baskets, rugs, or accessories placed directly on the tub surface.
• •Standing water left in the tub for extended periods.
• •Chips, scratches, or impact damage caused by dropping objects (soap dishes, tools, razors, toys, etc.).
• •Plumbing leaks or moisture damage caused by improper caulking or grout failure.
• •Discoloration or staining caused by:
• •Bath oils
• •Hair dyes
• •Self-tanners
• •Colored shampoos/soaps
• •Damage caused by excessively hard water, mineral deposits, or failure to clean properly.
• •Use of commercial cleaning crews, hotel staff, Airbnb turnovers, or environments outside standard residential use.

To maintain warranty coverage, the customer must:

1. Follow the Care Instructions provided at completion.
2. Do not use the tub for 48 hours after refinishing.
3. Do not use suction-cup mats at any time.
4. Clean only with approved non-abrasive cleaners and soft cloths.
5. Maintain caulking and plumbing to prevent water intrusion.

If you believe warranty repair is required:

1. Contact Surface Pro Refinishing by phone, text, or email.
2. Provide photos of the area of concern.
3. We will schedule an evaluation and determine warranty eligibility.

If damage is found to be non-warranty related, repairs can be performed at a standard service rate.

This warranty is for the original customer only and is not transferable if the property is sold, rented, or leased.

Agreement

Use of the refinished tub constitutes acceptance of the terms in this Limited Warranty.